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Accessibility Statement

Thrive Advisory Co., Ltd.

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Last Updated: 1 July 2025

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Our Commitment to Accessibility

Thrive Advisory Co., Ltd. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to information and functionality for all our users.

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Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which are internationally recognised guidelines for web accessibility. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

 

Measures to Support Accessibility

Thrive Advisory Co., Ltd. takes the following measures to ensure accessibility of our website:

 

Design and Development

  • Inclusive Design: We incorporate accessibility considerations from the initial design phase

  • Semantic HTML: We use proper HTML structure and semantic elements

  • Keyboard Navigation: Our website can be navigated using keyboard controls

  • Screen Reader Compatibility: We ensure compatibility with assistive technologies

  • Colour Contrast: We maintain sufficient colour contrast ratios for readability

  • Responsive Design: Our website works across different devices and screen sizes

 

Content Accessibility

  • Alternative Text: We provide descriptive alt text for images

  • Clear Language: We use plain language and a clear heading structure

  • Consistent Navigation: We maintain consistent navigation throughout the site

  • Focus Indicators: We provide visible focus indicators for interactive elements

  • Form Labels: All form fields have clear, descriptive labels

 

Current Accessibility Features

Our website includes the following accessibility features:

 

Visual Accessibility

  • High contrast text and background colours

  • Scalable text that can be enlarged up to 200% without loss of functionality

  • Clear, readable fonts and appropriate font sizes

  • Consistent layout and navigation structure

 

Motor/Mobility Accessibility

  • Full keyboard navigation support

  • Reasonable time limits for interactive elements

  • Click targets that meet minimum size requirements

  • No content that requires precise mouse movements

 

Hearing Accessibility

  • Visual alternatives for audio content (where applicable)

  • Captions or transcripts for multimedia content (when available)

 

Cognitive Accessibility

  • Clear and simple language

  • Consistent navigation and page structure

  • Descriptive page titles and headings

  • Clear error messages and instructions

  • Logical tab order for form elements

 

Contact Form Accessibility

Our Contact Form has been designed with accessibility in mind:

  • All form fields have clear labels and instructions

  • Required fields are clearly marked

  • Error messages are descriptive and helpful

  • The form can be completed using keyboard navigation

  • Screen readers can properly identify all form elements

 

Known Limitations and Ongoing Improvements

We acknowledge that despite our efforts, some parts of our website may not yet be fully accessible. We are committed to addressing these issues and continuously improving our accessibility:

 

Current Limitations

  • Some third-party embedded content may not be fully accessible

  • PDF documents may require additional accessibility improvements

  • Some interactive elements may need further optimisation

 

Ongoing Efforts

  • Regular accessibility audits and testing

  • User feedback integration for accessibility improvements

  • Staff training on accessibility best practices

  • Technology updates to improve compatibility with assistive devices

 

Assistive Technologies Supported

Our website has been tested with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver)

  • Keyboard navigation

  • Voice recognition software

  • Browser zoom functionality

  • High contrast mode

 

Accessibility Testing

We regularly test our website accessibility through:

  • Automated Testing: Using accessibility scanning tools

  • Manual Testing: Keyboard navigation and screen reader testing

  • User Testing: Feedback from users with disabilities

  • Professional Audits: Periodic third-party accessibility assessments

 

Feedback and Support

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

 

Contact Information

Thrive Advisory Co., Ltd.

 

When Contacting Us About Accessibility

Please provide the following information:

  • Description of the accessibility issue

  • The web page or feature where you encountered the problem

  • The assistive technology you were using (if applicable)

  • Your contact information for follow-up

 

We aim to respond to accessibility feedback within 5 business days.

 

Alternative Access Methods

If you are unable to access any content or functionality on our website due to accessibility barriers, we can provide alternative access methods:

  • Phone Consultation: Contact us directly to discuss your needs

  • Email Communication: We can provide information via email

  • Alternative Formats: Documents can be provided in alternative formats upon request

  • In-Person Meeting: We can arrange face-to-face consultations when possible

 

Third-Party Content

While we strive to ensure the accessibility of our website, some content may be provided by third-party services. We work with our vendors to ensure their content meets accessibility standards, but we cannot guarantee the accessibility of all third-party content.

 

Mobile Accessibility

Our website is designed to be accessible on mobile devices and tablets:

  • Touch targets meet minimum size requirements

  • Content is readable without horizontal scrolling

  • All functionality is available through a touch interface

  • Compatible with mobile screen readers

 

Legal Compliance

We are committed to complying with applicable accessibility laws and regulations, including:

  • International accessibility standards (WCAG 2.1 AA)

  • Local disability rights legislation

  • Best practices for inclusive digital design

 

Continuous Improvement

Accessibility is an ongoing commitment. We continuously work to improve the accessibility of our website through:

 

Regular Updates

  • Monthly accessibility reviews

  • Quarterly user experience assessments

  • Annual comprehensive accessibility audits

  • Ongoing staff accessibility training

 

Future Enhancements

  • Implementation of additional assistive features

  • Enhanced compatibility with emerging assistive technologies

  • Improved multimedia accessibility

  • Advanced personalisation options for users with disabilities

 

Resources and Support

For additional accessibility resources and support:

 

Certification and Assessment

This accessibility statement was prepared on 1 July 2025 and was based on a comprehensive evaluation of our website's accessibility features and compliance with WCAG 2.1 AA standards.

 

Assessment Methods Used:

  • Automated accessibility testing tools

  • Manual testing with assistive technologies

  • Expert accessibility review

  • User feedback and testing

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We are committed to maintaining and improving the accessibility of our services and welcome ongoing dialogue with our users about how we can better serve everyone in our community.

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This Accessibility Statement reflects our ongoing commitment to digital inclusion and will be updated regularly as we continue to improve our website's accessibility.

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